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U Hold The Key - Newcastle
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Benfield Road
Newcastle upon Tyne, NE6 4NQ
⭐⭐⭐⭐⭐ 3.8 - 13 Google Reviews
Storage Access Hours
Mon:
00:00 - 23:59
Tue:
00:00 - 23:59
Wed:
00:00 - 23:59
Thu:
00:00 - 23:59
Fri:
00:00 - 23:59
Sat:
00:00 - 23:59
Sun:
00:00 - 23:59
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Price Match Guarantee
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Same prices and discounts as when booking direct. No booking fees. Find cheaper? We’ll refund the difference.
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Free Cancellation
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No strings attached! Enjoy the flexibility of free cancellation with Explorage.com. Life can be unpredictable, but your storage booking doesn't have to be. Book with confidence, knowing you can cancel hassle-free if plans change.
What makes U Hold The Key - Newcastle different?
- 24 hour access across 7 days a week, meaning you can come and go when you need to.
- 24 hour CCTV security cameras monitoring activity at multiple points.
- You can also end your storage whenever you need to, we refund for any unused days, so you don't need to leave at the end of a month.
Our Newcastle upon Tyne facility is currently fully booked, but check back soon for availability.
What this facility offers
At our Newcastle storage facility, you can gain access to your belongings in storage when you need to with 24 hour access, 7 days a week, using one of three electronic access barriers with the key fob that is provided along with the key for your storage container. Along with CCTV security cameras throughout the Newcastle storage site there is also a security guard gate house at the entrance to the industrial estate. Read Less
24/7 Access
CCTV
Lock gate compound
Security fencing
Ventilation in units
Van or small HGV access
Book with confidence. U Hold The Key - Newcastle is a verified member of:
Frequently asked Questions
Are your units weatherproof and clean?
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Yes, our units are weatherproof. Each time a customer returns keys to us the stores are checked and cleaned before they are hired out to the next customer. We have a maintenance team who refurbish the containers and keep them in good condition.
Do I have to pay a deposit?
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When you store with us we ask you to pay a small deposit of £25 for the key, more as reminder to return the key to us when you’ve finished with the store, (once the key is returned you will receive the deposit back).
How do I get access to your site?
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Most of our sites operate using an electronic fob gate system that allows customers on site using one of our programmed fobs. The fob is presented to a pad on the gates on site to open the gates allowing access. The fob is programmed to only open the gates on the site where the store is being hired and will be deactivated when you are no longer hiring the store. Our sites that don't use this system have security guards on site to monitor access.
Is it as easy as it sounds?
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Yes, we have made the full process of looking, finding, enquiring, booking and storing as easy as we can. We thought about what can make self storage difficult; taking stuff to a first or second floor, being watched every step of the way, no access when you want it, access charges, price and unhelpful service. We also thought that deposits and minimum period contracts would put you off using self storage. So, we did the obvious. We opened sites in convenient places (and we still do). We keep every store at ground level access so you can back a van right up to it. We set the price so that self storage is accessible to everyone. We made the whole process as easy as we can.
Address
U Hold The Key - Newcastle
U Hold The Key - Newcastle, Benfield Road
Newcastle upon Tyne
NE6 4NQ
Office Opening Hours
Mon:
09:00 - 17:00
Tue:
09:00 - 17:00
Wed:
09:00 - 17:00
Thu:
09:00 - 17:00
Fri:
09:00 - 17:00
Sat:
Closed
Sun:
Closed
Storage Access Hours
Mon:
00:00 - 23:59
Tue:
00:00 - 23:59
Wed:
00:00 - 23:59
Thu:
00:00 - 23:59
Fri:
00:00 - 23:59
Sat:
00:00 - 23:59
Sun:
00:00 - 23:59
Terms and Conditions for U Hold The Key - Newcastle
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What are the advantages of booking through Explorage.com?
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On Explorage.com you see what self storage is available right now, when convenient to you, and you can
book it in less than a minute.
Our team engages directly with our network of storage operators to make sure they are genuine and are
fairly represented on Explorage for your consideration. No pressure selling or smoke and mirrors. When
storage operators display their association accreditations on their listing, you can be sure we have
seen the documents to back those up.
Not sure what you need or have a question? Our friendly expert team based in North Wales are on call
24/7 to answer any questions or problems you may have. Call us on (+44) 0800 098864, or send us an email
or live chat.
The great thing about speaking to the team at Explorage.com is that we are completely impartial. Our
mission is to make life easier for people by treating them like human beings just like us. If after
speaking to you we think you don’t even need storage, we’ll say!
There’s no pressure selling or bias, just honest advice from people who have used self storage
themselves and who know what it's like to be in your shoes.
What happens after I book?
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Once you have reserved your storage on Explorage.com, you will receive an email from us confirming your
details. You will also be able to access your reservation at any time from your Explorage.com dashboard,
which you can login to.
The storage operator will also receive a similar email (and a call for good measure), and will then
contact you directly to request any additional details they might need to complete your storage
agreement, this often includes verifying your ID, confirming payment details, and signing the storage
agreement. Once this is completed, you can move your things in :)
How soon can I move my things in?
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Moving in to your storage unit is quick and easy, and the timing depends on the storage operator you choose.
To get started, simply click "Reserve" for the storage unit you want and choose a preferred "Move In" day from the available calendar. The calendar will indicate any days that are unavailable for moving in, such as Sundays or days that require prior notice.
Once you've made a reservation on Explorage.com, the storage operator will contact you via email to request any additional details needed to finalize your storage agreement. This may include verifying your ID and signing the agreement. Once the formalities are completed, you can usually move in right away.
Additionally, you can find information about the storage operator's office hours and the hours you can access your storage unit, which might be different.
If you have an urgent moving need or can't find suitable move-in dates on the calendar, feel free to reach out to us via call or message. We'll do our best to make arrangements with the storage operator on your behalf.
Why shouldn’t I just book directly with the self storage operator?
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On Explorage.com you see what self storage is available right now, when convenient to you, and you can
book it in less than a minute. Of course, you can contact the storage operator directly, but should you
decide not to go ahead with them or change your mind, they will have your details to follow up on the
lead.
Our team engage directly with our network of storage operators to make sure they are genuine and are
fairly represented on Explorage for your consideration. No pressure selling or smoke and mirrors. When
storage operators display their association accreditations on their listing, you can be sure we have
seen the documents to back those up.
I can’t find the size, type or location I need?
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Self storage types and sizes tend to vary by location. For example, in a larger city, you might find
more indoor self storage facilities or mobile storage operators, whereas in the suburbs or more rural
areas, you may find more outdoor shipping container type storage facilities.
If you can’t find what you need, just give one of our friendly expert team based in North Wales a call
on (+44) 0800 098864, or send us an email or live chat. We’re here 24/7 and will be happy to help.
I don’t know enough about it and need to speak to someone?
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Fantastic, we love speaking to people, call us on (+44) 0800 098864, or send us an email or live chat.
The great thing about speaking to the team at Explorage.com is that we are completely impartial.
Our mission is to make life easier for people by treating them like human beings just like us. If after
speaking to you, we think you don’t even need storage, we’ll say! There’s no pressure selling or bias,
just honest advice from people who have used self storage themselves and who know what it's like to be
in your shoes.
Our friendly expert team based in North Wales are on call 24/7 to answer any questions or problems you
may have.
Is Explorage.com secure?
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Yes, we are a British company, based on the beautiful island of Anglesey in North Wales. We believe in
making life easier for everyone, and we do this by treating people how we would wish to be treated
ourselves, as human beings first and foremost.
This belief transcends everything we do, from the relationships we build with our network of self
storage operators to the security we integrate into our technology; so security is front of mind.
Being self storage customers ourselves, we know how important it is for you to know that your
possessions are secure. Our network of storage operators go to great lengths to ensure your peace of
mind, and the provisions they take are displayed on their listings, so you can be confident you are
booking the right storage facility for your things.
Why should I trust Explorage?
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You will scarcely meet a more trustworthy, honest, and friendly team than the people we have working at
Explorage.com from our base here in North Wales, UK. Integrity, compassion, and kindness run through the
core of our business.
We know self storage can be a bit of a minefield, which is why we created Explorage.com in the first
place; to make life easier for everyone.
We have used self storage ourselves and experienced the frustration and confusion that can come with it,
and we knew there had to be a better way. So, we set out to make self storage more accessible,
transparent, and enjoyable.
Our team has worked tirelessly to create a platform that puts you first, and we’re proud of the service
we offer. But don’t just take our word for it - check out the testimonials and reviews from our happy
customers.
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